Ace99 Terms & Conditions — Complete Guide for Members

Ace99 is an international online gaming platform offering Sports Betting, casino, and other gaming services to users in Bangladesh and beyond. These terms and conditions apply to use of the ace99 website and mobile app.

By registering with ace99 or using any of its services, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree, please refrain from using ace99.

To register an account and use ace99's services, the following eligibility requirements must be met:

• Minimum age of applicant 18 years is required.
• You must provide complete, accurate, and up-to-date information at the time of registration.
• Each individual may only register one account.
• Citizens of countries where online gaming is prohibited by law may not use ace99.
• The email address and phone number provided at registration must be valid and belong to you.

Keeping your ace99 account secure is entirely your responsibility. The following account guidelines must be observed:

• Never share your password with anyone.
• Sharing or transferring your account to another person is prohibited.
• Opening multiple accounts is strictly prohibited and may result in all accounts being closed.
• If you suspect unauthorized access to your account, contact ace99 Support immediately.
• Update your account information as soon as possible if any details change.

Ace99 reserves the right to temporarily suspend any account where unusual activity is detected.

Depositing on ace99 is easy using Bangladesh's popular mobile banking methods. The key payment rules are outlined below:

• No bets can be placed until a deposit has been completed.
• Deposits from illegal or third-party accounts are not accepted.
• Ace99 reserves the right to reverse duplicate deposits resulting from technical errors.

Certain rules apply when withdrawing winnings from ace99. ace99 is committed to ensuring payouts are fast and hassle-free.

• Full account verification (KYC) is required before withdrawals can be processed.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing winnings from a bonus.

Ace99 regularly offers a variety of bonuses and promotions. Each bonus offer comes with specific terms that must be followed.

• Each bonus has its own wagering requirement (typically 5–30x the deposit plus bonus amount).
• A user may not claim the same promotion more than once.
• Each bonus has a fixed claim period; any unclaimed bonus will expire after that period.
• Ace99 reserves the right to modify or cancel any bonus or promotion at any time.
• Ace99 reserves the right to void bonuses and any associated winnings in the event of a bonus terms violation.

The following rules apply to Sports Betting, casino, slots, and all other gaming activities on ace99:

• Once a bet is confirmed, it cannot be cancelled or changed.
• All games on ace99 are powered by an internationally certified RNG (Random Number Generator).
• Ace99 reserves the right to void any bet where the outcome was affected by a technical error.
• If a Sports Betting event is cancelled, the staked amount will be refunded.
• All bets must be placed within ace99's designated betting limits.

The following activities are strictly prohibited on the ace99 platform. Violations may result in permanent account closure and forfeiture of all balances:

• Opening or operating multiple accounts.
• Bonus abuse or bonus arbitrage.
• Using software bots or automated programs.
• Money laundering or any other illegal financial activity.
• Harassing or defrauding other members.
• Attempting to hack or gain unauthorized access to ace99's systems.
• Intentionally exploiting technical errors or bugs.

Ace99 reserves the right to temporarily or permanently suspend your account in the following circumstances:

• Any violation of these terms and conditions.
• Registering with false or incorrect information.
• Suspicious or fraudulent financial activity.
• Voluntary account closure (Self-exclusion).
• Account inactive for an extended period (more than 12 months).

You may request account closure at any time through ace99 support. You will be given the opportunity to withdraw your verified balance before the account is closed.

Ace99 is not liable for the following:

• Any loss caused by an internet connection failure.
• Losses caused by issues with the user's own device or software.
• Failure on the part of a third-party payment provider.
• Game results altered due to unexpected technical errors.

Ace99 strives to maintain the highest service standards but does not guarantee uninterrupted 24/7 availability. Service may be temporarily unavailable during scheduled maintenance.

Ace99 treats the protection of your personal information as its highest priority. Your data is never sold to third parties. To learn more, visit our Privacy Policy read it.

• Information collected at registration is used solely for identity verification and service improvement.
• All data is protected by SSL encryption.
• Information may be shared with authorities when required by legal obligation.

For any questions or concerns regarding these terms and conditions, please contact the ace99 customer support team. Our support team is available 24/7, seven days a week.

Any dispute between ace99 and a member will first be addressed through direct negotiation. If no resolution is reached, the matter will be referred to international arbitration.